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Q Despatch

This industry has evolved beyond all recognition over the last decade or so, particularly with the advent of the new regulatory regime. In the old days an operator could fend for himself and do pretty well. Now we are up against “City Hall” and things have become immensely complicated.

It is now virtually impossible for any one operator to lobby for changes in the licensing system, to fight for parity with the Public Hire Trade over access to Bus Lanes and so on.

It is very easy for too many little voices to be ignored. Banding together in an association like the LPHCA is like finding a megaphone - suddenly we are too loud to be ignored and we can, collectively, force the regulators to listen to our representations and we have made real progress in dragging the PCO, for example, kicking and screaming into the 20th Century. I know that we are in the 21st Century, now, but it’s a start.

It is very important that we continue to support the LPHCA and encourage new members to join with us so that we can keep on fighting for our industry.

On a personal note it has been a pleasure to work with Steve Wright and to see how far we have come since I began in this industry over 30 years ago.

Nick Pavlou

Company Secretary, Q Despatch (West) Ltd

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